We answer email from Monday to Friday, usually within one business day.
Customer service
Email: admin@franceakemp.shop
Phone: +1 (609) 928-3980
Hours: Monday–Friday, 9am–5pm Pacific Time
For an order, include the order number from your confirmation email — it is the fastest way for us to look it up. For a return, tell us the order number and the item, and we will send the return instructions.
Mailing address
FRANCEA KEMP
752 N Arrowhead Ave #6
San Bernardino, CA 92401
USA
This is our business address and the return address for approved returns. Please do not send a return before contacting us, so we can log it and send the right label.
Wholesale and press
Write to admin@franceakemp.shop with “wholesale” or “press” in the subject line and we will pass it to the right person.